Privacy Policy

POLICY

10 Fields Factory Japan Inc. Philippines Branch (hereinafter referred to as “the Company”) has established the following Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of personal information in the services provided on this website (hereinafter referred to as “the Services”), in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.

Purpose of Use of Personal Information

The personal information entrusted to us by our customers through this website will not be used for any purposes other than the following:

• Responding to inquiries and requests for estimates.
• Communications with customers necessary for the smooth provision of our services.
• Sending e-mails and materials to introduce our business or to answer your questions.

The personal information you provide will not be used beyond the scope of the purposes stated above. In addition, if you request it, we will promptly stop using and delete your personal information.

Management of Personal Information

In accordance with the Data Privacy Act of 2012, the Company carries out organizational security management under its customer information manager to prevent employees from improperly accessing personal information.

The Company keeps customers’ personal information accurate and up to date. To prevent unauthorized access to, loss of, damage to, alteration of, or leakage of personal information, we take the necessary measures, such as maintaining our security systems, establishing a management structure, and thoroughly training our employees, and we implement safety measures to manage personal information strictly.

Access to personal information is limited to employees who need it for their work. We have established rules for storing and managing media that contain personal information, and we take preventive measures to protect personal information. Personal information stored in our systems can be used only by employees who need it for their work.

Disclosure of Personal Information to Third Parties

The Company will not disclose personal information to third parties without the customer’s consent, except in the following cases:

• When requested by a court, the police, or another public authority in accordance with laws and regulations.
• When specifically provided for by laws and regulations.
• When there is a risk of harm to the life, body, or property of the customer or a third party, and it is not possible to obtain the individual’s consent.
• When it is necessary to protect or defend the rights, property, or services of the Company against actions that violate laws and regulations or the Company’s terms of use or notes, and it is not possible to obtain the individual’s consent.
• When disclosing information to contractors to whom the Company outsources work in order to provide the services the customer requests.

Security Measures for Personal Information

The Company takes thorough security measures to ensure the accuracy and safety of personal information.

Your Rights

Under the Data Privacy Act of 2012, you have the right to be informed of how your personal information is processed, and the right to access, correct, object to the processing of, and request the deletion or blocking of your personal information. If you wish to exercise these rights, please contact us using the contact information below. We will respond after confirming your identity.

To verify your identity, we may ask you to provide a copy of a valid government-issued ID (such as a driver’s license or passport). If you believe that your rights have been violated, you may also file a complaint with the National Privacy Commission.

Compliance with Laws and Regulations, and Review

The Company complies with the Data Privacy Act of 2012, its Implementing Rules and Regulations, the issuances of the National Privacy Commission, and other laws and norms of the Philippines that apply to the personal information it holds. We will review the content of this Policy as appropriate and strive to improve it.